Healthcare Advocate Profile

Learn More About this Valuable Professional

Gayle Byck
| InTune Health Advocates, LLC
PhD, MPH, CSA

How I Can Help
I assist with navigating the health care system, including: building effective relationships with providers; preparing for and accompanying you to doctor appointments; managing transitions between hospital, skilled nursing/rehab, and home; researching and identifying treatment options; questions about insurance benefits, denials, and appeals;; and identifying community resources and support services. My personal and professional experiences, including as an advocate at the UW-Madison Center for Patient Partnerships clinic, have provided me with the strong problem-solving, communication, and analytical skills to be an effective, empowering patient advocate. In addition, I am proactive, assertive, and skilled at researching and synthesizing information.

Formal Education
University of Wisconsin-Madison, Center for Patient Partnerships, Professional Certificate in Consumer Health Advocacy, 2017
University of Illinois at Chicago, School of Public Health, PhD, 1999University of Illinois at Chicago, School of Public Health, MPH, 1992
University of Michigan, School of Business Administration, BBA, 1990

Why I Became a Professional Healthcare Advocate
Like you, I have had frustrating experiences with health care providers and insurance companies — as a patient, as a parent, and while helping my own parents. I believes that many of the problems people experience with navigating the health care system are a result of poor communication and coordination. It can be difficult to question providers, know what to ask, and be able to process the information. It is especially challenging to do so when you are emotionally overwhelmed by the situation. As an independent patient advocate, I will partner with, listen to, and empower clients and their caregivers so they get the health care and support they deserve. I want everyone’s care to be coordinated, streamlined, and in tune with their individual needs.          

Professional Organizations and Affiliations
Alliance for Professional Healthcare Advocates (APHA), member since 2016
Certified Senior Advisor since 2017
CampaignZero: Families for Patient Safety, Community Educator
Highland Park Hospital Community Advisory Committee, member since 2017

Contact Advocate

To contact this advocate call (847) 920-8238 or simply fill out the form below

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